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Customer App - Zoho Assist screenshot 0
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Customer App - Zoho Assist Icon

Customer App - Zoho Assist

Zoho Corporation
Trustable Ranking IconTrusted
1K+Downloads
45MBSize
Android Version Icon6.0+
Android Version
1.40(18-12-2024)Latest version
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(0 Reviews)
Age ratingPEGI-3
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DetailsReviewsVersionsInfo
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Description of Customer App - Zoho Assist

Get quality remote support for your mobile device directly from a technician. The Zoho Assist - Customer app allows technicians to provide remote support, to your devices, through screen sharing and chat features. The remote control feature is available for Samsung and Sony devices, by default, and if you own a device from the below list, you can install the Add-Ons we have made available on the PlayStore, to allow the technician to remotely control your device.


The Add-On supported manufacturers are:

Lenovo, Cipherlab, Cubot, Datamini, Wishtel and Densowave.


How to start a remote session:


Step 1: Download and install the Zoho Assist - Customer app.


Step 2.a: The technician will send you an email containing an invite to the remote session. Click the link on the email and open it with the Customer app to get your remote support session started.


(OR)


Step 2.b: Instead of sending you an invitation link, the technician can additionally send you the session key directly. Open the Customer app and enter the session key to start the remote support session.


Step 3: After your consent, the technician will remotely access your device to provide support. The technician will additionally be able to chat with you securely. Touch the back button (either on the top-left or the native back button) to end the session anytime.


Unattended access:


Incase you wish to give unattended access to your technician, enrol your device with a a single click using the deployment link. Your technician will share the link and can access the device anytime without any effort from your side. Additionally you can enable or disable the enrolment temporarily or permanently remove unattended access permission for the device.


Features:


- Share your screen securely with the technician

- In case of a Samsung or Sony device, allow the technician to control your device remotely.

- Pause and resume screen sharing and access anytime.

- Chat directly with the technician right from the app.


Disclaimer: This app uses the Devices Administrator permission on your device in order to facilitate remote control and screen sharing. Please contact assist@zohomobile.com for further clarifications.

Customer App - Zoho Assist - Version 1.40

(18-12-2024)
Other versions
What's newEnhanced Privacy During Remote SessionsFor your safety and privacy, we've introduced a mandatory Do Not Disturb mode whenever you join a remote support session. This ensures that no notifications or sensitive information appear on your screen during the session. Stay focused, stay secure!

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Good App GuaranteedThis app passed the security test for virus, malware and other malicious attacks and doesn't contain any threats.

Customer App - Zoho Assist - APK Information

APK Version: 1.40Package: com.zoho.assist.agent
Android compatability: 6.0+ (Marshmallow)
Developer:Zoho CorporationPrivacy Policy:https://www.zoho.com/privacy.htmlPermissions:36
Name: Customer App - Zoho AssistSize: 45 MBDownloads: 56Version : 1.40Release Date: 2024-12-18 06:29:12Min Screen: SMALLSupported CPU:
Package ID: com.zoho.assist.agentSHA1 Signature: 5D:87:0C:05:03:BA:30:D8:43:DB:48:16:31:AC:65:4B:45:EA:B2:05Developer (CN): Zoho CorporationOrganization (O): Zoho CorporationLocal (L): PleasantonCountry (C): USState/City (ST): California

Latest Version of Customer App - Zoho Assist

1.40Trust Icon Versions
18/12/2024
56 downloads45 MB Size
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